Rental Agreement

PARTIES AND PURPOSE

This contract; The start and end dates between the lessor of the "Villa/Apartment" (hereinafter referred to as the "CUSTOMER") and the "GUVEN VILLAS" (hereinafter referred to as "GUVEN VILLAS"), which mediates the rental of the "Villa/Apartment", are " It was made for the purpose of renting the "Villa/Apartment". Customers and accompanying persons who make a reservation for any of our “villas/apartments” announced on the “www.guvenvillas.com.tr” website via our internet page or via telephone or e-mail are deemed to have accepted the following conditions in advance. Violation of any of the following conditions gives GÜVEN VILLAS the right to cancel the reservation unilaterally, to request the customer to leave the "Villa/Apartment", not to refund the deposit received, deposit rent and to demand all unpaid rental fees.

PRICES

Villa/apartment rental prices stated on our website are daily, weekly, monthly.

RESERVATION AND PAYMENT

Pre-reservation can be made for our villas/apartments via the reservation form on our website, SMS/Whatsapp, telephone or e-mail.

GÜVEN VILLAS, based on the details of your accommodation request (date, number of people, etc.) for the Villa/Apartment you want to rent, takes the necessary transportation and billing information from you according to the availability of the villa/apartment, and makes the pre-rental process.

GÜVEN VILLAS receives 20% of the total accommodation fee for the villa/apartment as a deposit payment, after the pre-lease form informing us that your reservation request has been received by us, your reservation information and the total amount are indicated by e-mail. After the pre-rental is made, 2 (two) business days for distant dates and 1 (one) business day for near dates, the Villa/Apartment is reserved and kept in your name so that you can make your deposit payment.

You will be notified of the deposit amount you have to pay and our bank account numbers via e-mail or via SMS/WhatsApp.

Down payment; It is received via Credit Card, Money Order or EFT within 2 (two) business days for dates far from your entry date to the villa/apartment (more than 60 days), and within 1 (one) business day for close dates (60 days or less). The rental confirmation of the Villa/Apartment will be sent to you in writing within 1 business day at the latest after the deposit is received. In this confirmation document, the total fee, the deposit received and the dates on which the selected Villa/Apart was rented on your behalf and the time of day of the deposit you deposited are reported.

Deposit within 2 (two) business days for distant dates and 1 (one) business day for near dates; In the event that it cannot be obtained by Credit Card, Money Order or EFT, GÜVEN VILLAS reserves the right to cancel the pre-reservation and to take another reservation for the villa/apartment without informing the customer.

Customers cannot enter our villas/apartments without signing the 'Villa/Apartment Rental Agreement', which is mutually signed at the entrance of the villa/apartment, and the remaining payment and damage deposit for the villa/apartment rental fee is received in cash. For this reason, it is kindly requested that these amounts are prepared with you in cash on the day of entry to the villa/apartment in order to prevent any unjust treatment.

GÜVEN VILLAS cannot be held responsible for the reflection of the exchange rate differences that may occur on the reservation entry date, on the reservations received in foreign currency, on the prices of the villas/apartments.

INVOICE - TAX

No villas, no apartments, which are published on the GÜVEN VILLAS web page and rented as an intermediary, do not belong to GÜVEN VILLAS. GÜVEN VILLAS is an intermediary (broker) institution for the rental of villas/apartments registered in the name of a real person or legal person. For this reason, GÜVEN VILLAS is only obliged to issue a brokerage (brokerage) invoice. GÜVEN VILLAS earns a certain brokerage (brokerage) profit from the fee paid by the customer. GÜVEN VILLAS is only obliged to issue an invoice for the profit it earns and it issues an invoice for this profit. GÜVEN VILLAS cannot be held responsible for the legal resolution of disputes that may arise from the tax liability of the villa/apartment owner.

ENTRANCE AND EXIT TO THE VILLA / APARTMENT

The entrance time to the villa/apartment is 16:00 on the reservation start day. If the customer arrives after 21:00, which is the latest check-in time, he can enter the villa/apartment at 09:00, which is the next working day. of the customer; In case of arrival before or after the specified time, problems arising from not being able to enter the villa/apartment, overnight accommodation, inability to find accommodation, etc. GÜVEN VILLAS cannot be held responsible for any problems. The customer has to find the place where he will spend the night and pay for the accommodation himself. GÜVEN VILLAS cannot be held responsible for such situations. Customer; cannot enter the villa/apartment outside the specified hours,

At the end of the reservation, the departure time from the villa/apartment is 10:00 in the morning at the latest for all our regions. Problems, damages, grievances, etc. arising from the fact that the customer does not vacate the villa/apartment at all or late at 10:00 in the morning. The customer is personally responsible for all negativities and will cover all kinds of material damages of GÜVEN VILLAS that may arise from these negativities. We strongly remind you that travel plans should be made according to these hours in order not to be victimized on both sides. In case of early departure, GÜVEN VILLAS must be informed 24 hours in advance. In case the customer leaves the villa/apartment without being able to control the villa/apartment due to congestion, the damage deposit will be sent to a bank account to be notified by the customer. Shipping costs will be deducted from the damage deposit. If the customer leaves the villa/apartment early at his own request, no refund will be made to the customer for the days he did not stay.

VILLA / APART CAPACITY

Guests are not accepted to our Villas/Apartments, which you choose from the advertisements on our website, above the capacity specified on the advertisement page or the number of people (including children and babies) specified when making the reservation. If the customer wishes to make a change in the number of people after the reservation is finalized, a written application will be made to GÜVEN VILLAS and this change can be approved if GÜVEN VILLAS deems it appropriate according to the capacity of the villa/apartment. GÜVEN VILLAS will be able to charge additional fees from the customer. After entering the villa/apartment, guests are not accepted to the villa/apartment except the guests specified in the reservation list. In cases where it is determined to the contrary, GÜVEN VILLAS has the right to cancel the reservation completely unilaterally or to request the villa/apartment to be completely evacuated without waiting for the end of the rental period, to charge the entire accommodation fee and an extra fee. At the stage of renting the villa/apartment, action is taken in line with the customer's declaration and the customer accepts all responsibilities that may arise in this regard, that the information provided is correct and complete.

EXTRA EXPENSES WITH VILLA/APART CLEANING AND MAINTENANCE

The villa/apartment will be delivered clean on the date the customer checks in. Weekly villa/apartment cleaning and towels/sheets etc. for stays of 2 (two) weeks. change is included in the price. Apart from this, all kinds of cleaning and towels / sheets etc. to be requested. exchange will be charged extra. In order to carry out the periodic maintenance of the pool, garden and other fixtures of all villas/apartments, the personnel in charge must enter the garden or inside the villa/apartment. In order for these services to be carried out without interruption, the customer must allow the personnel in charge to enter the villa/apartment when necessary. Unless otherwise stated on the villa/apartment detail page on our website, electricity, water, bottled gas, pool lighting, internet connection and air conditioning usage are included in the prices. Pool lighting, air conditioning and internet may not be available as standard in each of our villas/apartments, so it is recommended that you carefully read the features of the villa/apartment you are renting from our villa/apartment description page. If there is any technical problem in the villa/apartment during the rental period, GÜVEN VILLAS will be informed as soon as possible, and GÜVEN VILLAS will communicate with the landlord to resolve the technical problem. The responsibility of GÜVEN VILLAS for technical issues ends on the delivery date of the villa/apartment to the customer. GUVEN VILLAS only helps to solve the problem. The owner of the villa/apartment is personally responsible for the technical problems to be experienced.

PET and SMOKING

Unless otherwise stated, pets are not allowed in our villas/apartments.

Smoking is not allowed in the closed areas of all of our villas/apartments.

DAMAGE DEPOSIT

Due to the fact that the Villa/Apartment rented to the customer is delivered furnished, the goods are broken, broken, damaged, lost, lost, etc. However, the damage deposit of 500 TL / 3000 TL determined by the owner of the villa/apartment is taken in cash (in cash) by the owner of the villa/apartment or by the representative of GÜVEN VILLAS on behalf of the villa/apartment. Damage deposit, after the counting of the fixtures at the customer's exit, the goods are broken, dumped, damaged, lost, lost, etc. If not, it will be refunded to the customer in cash. If the damage is more than the deposit received, GÜVEN VILLAS has the right to take legal action to pay the difference.

RESERVATION CANCELLATION AND REFUND CONDITIONS

CANCELLATIONS BY CUSTOMER

The customer pays 20% of the total accommodation price of the villa/apartment; by Credit Card from the website or by money order or EFT to the notified GÜVEN VILLAS account, or in cash; if the reservation, which will be valid from the date of the reservation, is canceled at its own request before the reservation date;

- For cancellations up to 30 days before the accommodation date, they cannot request a refund of the deposit fee (20% of the Total Accommodation Price) received by GÜVEN VILLAS for the pre-booking;

- In cancellations up to 30 days or less before the accommodation date, the deposit fee (20% of the Total Accommodation Price) received by GÜVEN VILLAS for the pre-booking cannot be refunded and the villa/apartment owner is obliged to pay the entire remaining accommodation fee to the account of the villa/apartment owner. .

It is obligatory to make a reasoned cancellation notice to be created by the customer to GÜVEN VILLAS in an official way in writing or by e-mail. Notifications not made in writing or by e-mail in an official way will not be valid for cancellation and will not invalidate the validity of the above-mentioned conditions. Unless GÜVEN VILLAS notifies the customer of the cancellation of the reservation in an official way in writing or by e-mail, the cancellation of the reservation is not considered approved and the above-mentioned conditions continue in effect. The reservation cancellation date is valid from the moment that the cancellation notice created by the customer reaches GÜVEN VILLAS under the conditions stated above.

In case of cancellation, GÜVEN VILLAS is entitled to receive the above-mentioned payments from the customer over the total accommodation price specified in the accommodation agreement in order to eliminate the precautions, expenses and grievances of the villa/apartment owners regarding the accommodation.

CANCELLATION BY GÜVEN VILLAS IN CASE OF FORCE MAJEURE

GUVEN VILLAS reserves the right to cancel your reservation in the case of unforeseen circumstances (sudden problems in the infrastructure installation equipment, flooding, fire, damage to the building carrier system, etc.) in the rented Villas / Apartments. This situation will be notified to the customer as soon as possible with the reasons. In these and similar cases, GÜVEN VILLAS tries to offer a different accommodation opportunity, which is the equivalent of the rented villa/apartment, available on the same dates. Customer; has the right to receive a full refund of the payment made. GÜVEN VILLAS payment received from the customer; is obliged to refund the amount of the total accommodation cost equal to the commission fee. The remaining payment refund is the responsibility of the villa/apartment owner and GÜVEN VILLAS cannot be held responsible for the refund of this price.

In the event that the customer does not pay the remaining payment to the villa/apartment owner at the reservation entrance, GÜVEN VILLAS reserves the right to cancel the reservation in question, not to reimburse the previously paid fee, to apply the above-mentioned items exactly and to receive another reservation for this villa.

GÜVEN VILLAS cannot be held responsible for not using the villa/apartment for a reason arising from the fault of the customer or the termination of the contract without duly written notification, provided that the villa/apartment is valid from the reservation confirmation with the explicit declaration of the parties of this contract. All of the price shown in the contract becomes due on the agreed delivery date of the villa/apartment, and all legal rights of GÜVEN VILLAS are reserved.

OUR RESPONSIBILITIES AND WARRANTY

GUVEN VILLAS; He is responsible for delivering the Villa/Apartment to the customer on the specified date and time, clean and ready for use. At the entrance to the villa/apartment, if there is any broken, non-working item or malfunction, the customer should immediately notify GÜVEN VILLAS and request the removal of these malfunctions. GÜVEN VILLAS will notify this request to the villa/apartment owner or the relevant company and will ensure that this defect is rectified within 48 hours at the latest. GÜVEN VILLAS is not responsible for the elimination of the problem, it helps to eliminate the problem. GÜVEN VILLAS cannot be held responsible for any failures not reported on time. GÜVEN VILLAS is an intermediary between the villa/apartment owner and the customer, and therefore the villa/apartment owner is responsible for eliminating any problems that may occur in the villa/apartment. Apart from this, any accident, illness, injury, drowning in the pool, death, theft, etc. that may occur and are under the responsibility of the customers. and fire, theft, etc. that may occur in the villa/apartment. GÜVEN VILLAS cannot be held responsible for incidents and accidents. Apart from this, the customer's travel, shopping, food, beverage, entertainment, transportation, travel, guidance services, etc. to be received from third parties / companies during the holiday, on their return to the villa / apartment. GUVEN VILLAS will not be responsible for any problems that may arise from any service such as After leaving the villa/apartment, the customer cannot demand any right or reimbursement for a service that he did not receive due to a malfunction or malfunction that he did not report to GÜVEN VILLAS during his stay in the villa/apartment.

“GUVEN VILLAS” cannot be held responsible for power cuts, decrease in water flow or regional water cuts that may occur in the villas/apartments where you will stay.

RESPONSIBILITIES OF CUSTOMERS

Customers are obliged to use the villa/apartment, pool, garden furniture, all electrical and electronic goods and other furniture in the villa/apartment that are delivered to them in working and intact condition. Customers have to leave all kitchen utensils delivered to them clean in the same way. On the day of departure from the villa/apartment, the villa/apartment must be delivered with all the garbage thrown away and the dishes washed. Otherwise, and in cases where the villa/apartment is left dirty beyond reasonable measures, GÜVEN VILLAS will collect a cleaning fee from the damage deposit.

In case of any damage to the Villa/Apartment, the customers are obliged to inform GÜVEN VILLAS. If the damage deposit has been taken, the cost of any damage to the villa/apartment that the customers may cause during their stay will be deducted from this deposit, and in case of damage exceeding the damage deposit, the customer will be requested to pay in cash.

In addition, the customer and the people accompanying them should pay attention to comply with the social and moral rules, not to make noise in a way that disturbs the environment, not to listen to loud music, and not to engage in criminal behaviors that are prohibited by the laws of our country. If a complaint is received by GÜVEN VILLAS about the customer and his accompanists for such reasons, GÜVEN VILLAS has the right to ask the customer to vacate the villa/apartment before the reservation period expires.

GUVEN VILLAS does not guarantee the invisibility of our customers who will stay in the villas specified on the web page and defined as conservative (villas whose pool is not visible from the outside). Regarding invisibility, customers have to ensure their own privacy. GÜVEN VILLAS does not accept responsibility for such problems.

In addition, according to the new law, GÜVEN VILLAS informs the customer with the contract it made at the time of entry that legal action can be taken against the person(s) staying, other than those whose identity information is obtained at the time of entry and entered into the KBS (Identity Notification System) database. The customer is obliged to pay the fine that may occur due to incomplete or wrong identification or those who stay without their identity information in the contract. When the customer signs this contract, he accepts and undertakes these terms.

During the pre-reservation phase of the holiday residence, transactions are carried out in line with the customer's declaration. The customer accepts and undertakes that the information he has given is correct and complete. GÜVEN VILLAS is not responsible for problems arising from incomplete or incorrect information given by the customer.

The customer is obliged to read, understand and sign the "Villa/Apartment Customer Agreement" arranged by GÜVEN VILLAS at the entrance of the Villa/Apartment. Otherwise; Payments previously paid to GÜVEN VILLAS will not be returned to the customer and villa/apartment accommodation will not be made. The lease agreement can be terminated unilaterally by GÜVEN VILLAS. GÜVEN VILLAS will have the right to demand all the price in the contract. You can get a copy of the Villa/Apartment Rental Agreement from our website or you can request it from the GÜVEN VILLAS representative.

SWIMMING POOLS

Swimming Pool temperatures of our villas/apartments (including heated pools); It varies according to the weather and seasonal temperature. The customer who rents the villa/apartment cannot hold GÜVEN VILLAS responsible for not being able to enter the pool because the pool is cold or does not have enough heat, and therefore cannot use the pool.

FORCE MAJEURE

In cases of force majeure, GÜVEN VILLAS may terminate this contract unilaterally without taking any legal responsibility. War, threat of war, uprising, strikes, natural disasters, fires, terrorist activities, epidemics, technical problems that may occur in transportation, superstructure and infrastructure works carried out by municipalities or public institutions, which GÜVEN VILLAS cannot prevent, state The bans of the authorities in the region and all events that are unforeseen and beyond our control will be evaluated within the scope of force majeure.

COMPLAINTS

Customers will immediately notify GÜVEN VILLAS about their complaints during their stay in the villa/apartment. The situation subject to the complaint will be examined by GÜVEN VILLAS officials and necessary measures will be taken immediately. GÜVEN VILLAS will not be held responsible for the complaints that are not reported during the stay, which will be made after the stay and after leaving the villa/apartment.

SECURITY AND PRIVACY POLICY

“To use my address via telephone, e-mail and mobile applications that I have shared or will share in the future for the purpose of sending commercial electronic messages to me, especially the promotion of new products and campaigns via the www.guvenvillas.com website, by GÜVEN VILLAS, and to communicate with me through these communication tools. I hereby consent to the storage and use of the information I have shared in this context by GÜVEN VILLAS, and the content of the commercial electronic message and other records related to the shipment to be recorded and stored to be submitted to the Ministry of Customs and Trade when necessary”. This Commercial Electronic Message consent is an integral part of the text.

GÜVEN VILLAS will not disclose personal information to any company or third parties, except as defined in this Privacy Policy and Terms of Use. GÜVEN VILLAS never sells the personal information of visitors, registered users and partners to third parties. Personal information; means all kinds of information to identify the user, such as name, surname, address, telephone number, e-mail address. GÜVEN VILLAS will be able to use personal information within its own body for the purpose of determining user profile and performing statistical studies and may share it with third parties only for the purpose of carrying out these studies. GÜVEN VİLLAS takes the necessary precautions and diligence to keep personal information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show Although GÜVEN VILLAS takes the necessary information security measures, GÜVEN VILLAS will not have any responsibility in case confidential information is damaged or in the hands of third parties as a result of attacks on "www.guvenvillas.com" site and the system. It may link to other sites within the GÜVEN VILLAS site. GÜVEN VILLAS does not bear any responsibility for the privacy practices and contents of the sites accessed via the link. GÜVEN VILLAS detects and uses the IP addresses of users when necessary. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

GÜVEN VILLAS can obtain information about users and users' use of "www.guvenvillas.com" site by using a technical communication file (Cookie). However, if users wish, they can change the browser settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

OTHER IMPORTANT INFORMATION

1) The roads leading to the Villa/Apartment are broken, too inclined, stabilized, wet ground etc. GÜVEN VILLAS cannot be held responsible for transportation problems such as transportation problems and the consequences that may arise from it.

2) GÜVEN VILLAS cannot be held responsible if the different materials used in the construction of some villas (cedar wood, pine wood, some plastic products, etc.), any plant in the garden or inside the villa affect the customer in terms of health.

3) It is the customer's own responsibility to reach the villa/apartment. GUVEN VILLAS cannot be held responsible.

4) GUVEN VILLAS cannot be held responsible if the customer who has rented a villa or apartment is dissatisfied with the geographical location of the rented villa or apartment. GÜVEN VILLAS has marked the location of the villa/apartment approximately on Google Map.

5) GUVEN VILLAS cannot be held responsible for any damage to your private or rented vehicle for any reason during transportation to the Villa/Apartment.

6) The customer who has rented the villa/apartment is responsible for all kinds of problems that may arise due to the fact that the vehicle (engine, automobile, etc.) is close to the ground, the vehicle's engine power is weak, the customer's driving ability and accordingly the inability to reach the villa/apartment.

7) The "distance table" specified on the "www.guvenvillas.com.tr" detail page about Villa/Apart is written approximately. The customer who rents the Villa/Apartment agrees to take this into account.

8) All of the villas have a hot water tank of approximately 160 liters heated by solar energy. GÜVEN VILLAS cannot be held responsible for the problems caused by the customer's lack of hot water due to excessive consumption of hot water other than fair use.

9) Unless otherwise stated, there is no food, beverage or any food product in our villas/apartments.

10) GUVEN VILLAS cannot be held responsible for network problems such as no mobile phone signal, low reception, internet speed in Villas/Apartments. You can call your GSM operator and get detailed information about the GSM signal status in the area you are going to.

11) The Villas/Apartments we have specified on our website are exactly the same, and GÜVEN VILLAS cannot be held responsible for the differences in the display of your communication device.

12) The customer; bee, scorpion, insect, snake bite, cat, dog bite and etc. GÜVEN VILLAS cannot be held responsible for the events.

13) Inside the Villa/Apartment or in the pool garden or pool terrace, ants, insects, etc., due to any foodstuffs and uncleaned waste. The customer is personally responsible for the collection, and GÜVEN VILLAS cannot be held responsible for this situation.

14) In the swimming pool of the villa/apartment, chlorine, chemicals etc. used for cleaning and maintenance. GÜVEN VILLAS cannot be held responsible for allergic reactions that may occur from substances.

15) All kinds of cattle and small cattle breeding can be done around the rented villa/apartment. All kinds of fertilizers can be used in the garden of the rented villa/apartment or in the neighboring gardens. GÜVEN VILLAS cannot be held responsible for disturbing animal sounds and bad smells that may arise from these and similar situations. Connection

16) It is recommended to take out travel insurance through an insurance agency against adverse events that the customer may experience during his trip. The houses are covered by the general insurance (earthquake, theft, fire, etc.), but the people covered by this insurance are not covered. Therefore, in any case, the insurance will not compensate you for your damages. Our hosts or GÜVEN VILLAS cannot be held responsible for personal damages due to lack of insurance.

DISPUTES

Fethiye Execution Offices and Courts are authorized in all kinds of disputes that may arise regarding the issues covered by this contract.

CUSTOMERS WHO MAKE A RESERVATION TO ANY OF OUR VILLAS/APARTMENTS ARE CONSIDERED TO HAVE ACCEPTED ALL OF THE ABOVE TERMS. BEHAVIOR AGAINST ANY OF THESE TERMS GIVES "GÜVEN VILLAS" A UNI-SIDED CANCELLATION, NO REFUND, AND CLAIM THE FULL FEE.